Terms of Service

Inner is a sales intelligence platform offering meeting preparation, call transcription and analysis, live recommendations, practice simulations, deal tracking, metrics and integrations with calendar, Notion and CRM. We may improve, modify or discontinue features at any time.

You are responsible for keeping your credentials confidential and for all activity under your account. Let us know immediately if you suspect unauthorized access.

You agree to use the Service lawfully. In particular, you must not: record or transcribe conversations without informing participants and obtaining their consent where the law requires it; upload illegal content or content that infringes third-party rights; attempt to access other organizations' data, breach security or reverse engineer the Service; or resell the Service without authorization.

Your organization keeps all rights to the meetings, transcripts, deals, playbooks and other content it uploads ("Customer Content"). It grants us a limited license to process it solely to provide and maintain the Service, as described in our Privacy Policy.

Customer Content is confidential: it is kept isolated from other organizations' content, it is not shared with or sold to third parties, it is not used to generate analyses or recommendations for other customers and it is not used to train AI models.

The Service generates analyses, scores and recommendations using artificial intelligence. These outputs are guidance, may contain errors and do not replace your team's judgment. Business decisions you make based on them are your responsibility.

When you connect third-party services (Google, Notion, CRM or others) you authorize Inner to access them to the extent needed for the chosen feature. Use of those services is also governed by their own terms. We are not responsible for the availability of, or changes to, third-party services.

Commercial terms (price, number of users, term and billing) are agreed with each organization in its proposal or order form, which prevails over these terms on the matters it specifically covers.

Inner and its licensors own the software, brand, methodologies and materials of the Service. These terms do not transfer any rights in them to you, other than the right to use the Service during your organization's subscription.

Your organization can stop using the Service at any time as agreed. We may suspend or close accounts that breach these terms or put the Service's security at risk. On termination, the organization can export its information and we delete the rest as described in the Privacy Policy.

We work to keep the Service available and working properly, but it is provided "as is" and "as available". To the maximum extent permitted by law, Inner is not liable for indirect damages, lost profits or lost business opportunities, and its total liability is limited to the amounts paid by the organization in the 12 months before the event giving rise to the claim.

We may update these terms at any time without prior notice. The current version is the one published on this page, with its last updated date. Continued use of the Service means you accept them. For questions, write to us at nicolas@innerone.co.